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APNABOOK

Community Guidelines

Welcome to the Apnabook Community! 📚

We're building a friendly, safe, and trustworthy community where book lovers can connect, share, and trade books. These guidelines help us all have a great experience together.

Our Values

🤝 Trust & Honesty

Be honest about book conditions, prices, and your intentions. Trust is the foundation of our community.

📖 Knowledge Sharing

Share your love for books, recommend good reads, and help others discover new authors and genres.

🛡️ Safety First

Always meet in safe, public places. Your safety and the safety of others is our top priority.

💬 Respectful Communication

Be kind, patient, and respectful in all your interactions. We're all here to share our love for books.

Be a Great Seller

  • Be honest: Accurately describe book condition, including any damage or missing pages
  • Take good photos: Clear, well-lit pictures from multiple angles help buyers make informed decisions
  • Set fair prices: Research similar books and price competitively
  • Respond quickly: Reply to messages within 24 hours
  • Be flexible: Consider reasonable offers and meeting locations
  • Keep promises: If you agree to a sale, follow through

Be a Great Buyer

  • Ask questions: Don't hesitate to ask for more details or photos
  • Be respectful: Don't lowball or pressure sellers
  • Show up on time: Respect the seller's time and schedule
  • Inspect carefully: Check the book thoroughly before paying
  • Communicate clearly: Let sellers know if you're running late or need to cancel
  • Leave feedback: Help other users by sharing your experience

Communication Etiquette

✅ Good Communication:

  • "Hi! I'm interested in your book. Could you share more photos?"
  • "Is the book still available? When would be a good time to meet?"
  • "Thank you for the quick response. I'll be there at 3 PM."
  • "The book looks great! I'm happy with the condition."

❌ Avoid:

  • Demanding or aggressive language
  • Spam messages or repeated contact
  • Personal attacks or harassment
  • Sharing personal information without permission

Safety Guidelines

Safe Meeting Places:

  • Public libraries
  • Shopping malls
  • Cafes and restaurants
  • University campuses
  • Police station parking lots
  • Busy street corners

Avoid:

  • Private homes or apartments
  • Isolated parking lots
  • Dark or deserted areas
  • Late night meetings
  • Meeting alone in remote locations

What We Don't Allow

Prohibited Items:

  • Counterfeit or pirated books
  • Books with illegal content
  • Books that promote hate speech or violence
  • Books that are clearly damaged beyond use
  • Non-book items (unless clearly marked)

Prohibited Behavior:

  • Harassment or bullying
  • Spam or scam attempts
  • Fake listings or bait-and-switch tactics
  • Refusing to meet in person
  • Demanding advance payments

Building Trust

  • Start small: Begin with lower-value books to build your reputation
  • Be patient: Trust takes time to build
  • Keep records: Save messages and photos as proof
  • Be consistent: Follow through on your commitments
  • Help others: Share tips and recommendations
  • Report issues: Help keep the community safe by reporting problems

When Things Go Wrong

Stay Calm and Professional:

  • Try to resolve issues directly with the other person
  • Keep all communication records
  • Be specific about what went wrong
  • Give the other person a chance to explain
  • Consider compromising when possible

Remember: Most users are honest and want to have positive experiences. Give people the benefit of the doubt, but also trust your instincts.

Reporting Issues

Help us keep the community safe by reporting:

  • Suspicious or fraudulent behavior
  • Users who violate our guidelines
  • Inappropriate or offensive content
  • Safety concerns or threats
  • Spam or scam attempts

We investigate all reports and take appropriate action to maintain a safe environment.

Consequences

  • First violations: Warning and temporary restrictions
  • Repeated violations: Longer suspensions
  • Serious violations: Permanent account ban
  • Illegal activities: Immediate ban and legal reporting

We want everyone to have a great experience, so we take violations seriously.

Together We're Stronger! 💪

By following these guidelines, we can create a wonderful community where book lovers can safely connect, share knowledge, and find their next great read. Thank you for being part of the Apnabook family!

Need Help?

If you have questions about these guidelines or need to report an issue, please contact us through our support page. We're here to help!

Last updated: 14/7/2025